Legal
Privacy Policy
This Privacy Policy explains how thraxioz.com (“we”) processes personal data collected through contact and enrollment forms, how we use, store and share that data, and what rights you have under applicable Ukrainian data protection law.
1. Data controller
thraxioz.com, PE, Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01023, Ukraine. EDRPOU 48718231. Email: contact@thraxioz.com. Phone: +380 634 969 4483.
2. Data we collect
- Identification and contact details you submit: name, email address, phone number.
- Enrollment details you choose to provide, including service preferences and messages.
- Technical data such as IP address, browser type and pages visited, where collected through cookies or similar technologies.
3. Purposes and lawful basis
We process data to respond to inquiries, administer enrollment, provide requested services, keep records and comply with legal duties. Processing is based on your consent, performance of a contract, legal obligation or our legitimate interest under Zakon Ukrainy “Pro zakhyst personalnykh danykh”.
4. Electronic commerce disclosures
Before a distance service order, we publish our name and legal form, location, registration number, email and clear service and price terms in line with Zakon Ukrainy “Pro elektronnu komertsiiu” No. 675-VIII, stattia 7.
5. Consumer rights and complaint procedure
Before you order, we disclose cancellation, refund and withdrawal terms under Zakon Ukrainy “Pro zakhyst prav spozhyvachiv” No. 1023-XII, stattia 13. Send complaints or claims to contact@thraxioz.com. Consumer-protection authority: State Service of Ukraine for Food Safety and Consumer Protection, Kyiv.
6. Retention and sharing
We keep personal data only as long as needed for the purposes above or as required by law. We may share data with hosting, communication and professional service providers under contracts, and with authorities where legally required. We do not sell personal data.
7. Cookies and trackers
Non-essential cookies and trackers are used only where a lawful basis exists and, where consent is the basis, after you give consent.
8. Your rights
You may request access, rectification, erasure, restriction or objection, and withdraw consent at any time by emailing contact@thraxioz.com. You may also complain to the Ukrainian Parliament Commissioner for Human Rights.
9. Changes
We may update this policy. The current version is always posted on this page.